Effective date: October 13, 2026
These Terms and Conditions describe the general policies of TopNotch Landscaping Services LLC. An approved estimate or separately executed commercial agreement may contain additional terms applicable to that work.
Services and Estimates
All services are subject to availability, property conditions, the service area and an approved estimate. Work outside the approved scope requires additional customer approval. Prices published on the website are starting prices and are not guaranteed final prices. The approved estimate states the applicable scope and price for a particular property or project.
Residential Lawn Maintenance
Residential lawn maintenance is a year-round service billed in equal monthly payments due on either the 1st or the 15th of each month. During signup, the customer will be informed which date the card on file will be automatically charged. A valid payment card on file is required for recurring residential lawn maintenance. Residential services do not require a separate annual contract.
Seasonal Mowing Schedule
Weekly lawn maintenance begins April 1 and continues through approximately mid-October. Biweekly maintenance generally begins around October 13–15 and continues through March 31. The fall transition may vary slightly based on weather conditions, seasonal growth and lawn health. Monthly maintenance prices remain consistent despite seasonal changes in mowing frequency.
Recurring Service Cancellation Policy
Residential recurring-maintenance customers must provide written notice of their intent to cancel at least 10 calendar days before the next scheduled payment due date. Notice should be submitted through an established TopNotch customer communication channel, including our contact page or email. This cancellation policy does not create an annual residential contract or an additional early termination penalty.
Weather and Scheduling
Service dates may change because of rain, saturated ground, severe weather, unsafe conditions or operational delays. We may postpone mowing when performing the service would damage the lawn. When practical, TopNotch will communicate material scheduling changes through an established customer channel.
Project Deposits
Any project requiring TopNotch to purchase materials requires a 40% deposit before materials are purchased or the project is scheduled, regardless of the total project amount. This applies to sod, mulch, rock, plants, edging, irrigation parts and other materials purchased specifically for the project.
Payment Terms
Labor-only, one-time services are payable upon completion unless otherwise agreed. The remaining balance for a material-based project is due upon completion unless the approved estimate specifies otherwise. Commercial clients may have separately negotiated payment arrangements.
Project Cancellation and Refund Policy
If a customer cancels a project before work begins and no materials have been purchased, the deposit is refundable minus applicable payment-processing fees, to the extent permitted by law. If materials have already been purchased for the project, the refund is reduced by applicable processing fees and the documented cost of those materials, to the extent permitted by law.
Refunds for completed services, partially completed projects and other circumstances are evaluated according to the approved scope, any applicable agreement and applicable law.
Acceptance of Terms
By approving an estimate and submitting payment, including a deposit, the customer acknowledges and agrees to the applicable Terms and Conditions made available before payment.
Commercial Agreements
A separately executed commercial service agreement governs when its provisions differ from these general Terms and Conditions.
Service Limitations
TopNotch does not perform large-tree work or trimming above 10 feet. Services involving restricted pesticide applications are not offered as part of standard landscaping maintenance.
Changes to These Terms
We may update these Terms and Conditions periodically. Updated terms apply prospectively as permitted by law and do not automatically override existing signed agreements. Changes will be reflected by the effective date displayed at the top of this page.
Contact
Questions about these terms may be submitted through our contact page, by emailing Tjasonis@Topnotchlandscapingservices.com, or by calling (941) 447-8597.